Support Center

How can we help you today?

Frequently Asked Questions

How do I calibrate the level?

Place your device on a surface you know is perfectly level (or the surface you want to use as your reference). Tap the Calibrate button on the main screen. To return to factory defaults, go to the Settings tab and select Reset Calibration.

The bubble movement feels too "heavy" or too "jittery."

You can customize the physics of the bubble. Go to Settings > General > Responsiveness. Move the slider toward "Smooth" to reduce jitter, or toward "Responsive" for immediate feedback.

Why does my screen keep turning off while I'm using the app?

To save battery, iOS may auto-lock your screen. You can prevent this by going to the Settings tab in the app and toggling on Keep Screen On.

How do I lock a measurement?

Tap the Hold button. This will freeze the current reading on the screen, allowing you to move the phone to a better position to read the values. Tap it again to resume live tracking.

My measurements are in Degrees, but I need Percent.

You can change units at any time in Settings > General > Units. We currently support Degrees (°) and Percent (%).

Still need help?

If you couldn't find the answer above, feel free to reach out to us.

Contact Support